Stay Safe
Protect yourself online
Check our basic tips to help you protect yourself, beware of fraud scams which you should avoid being victim of and see an outline of what you should expect from us as a Company.
Check our basic tips to help you protect yourself, beware of fraud scams which you should avoid being victim of and see an outline of what you should expect from us as a Company.
Be alert for online fraudsters who are offering victims the chance to “get rich fast” by trading in the financial markets.
How a typical scam works:
If you have made a direct payment to someone who operates a social media account with the above characteristics and have suffered a financial loss, you may be a victim of online fraud.
You are advised to make a report to your local law enforcement.
When reporting, it’s helpful to have the following available:
Please note, ZENFINEX employees will never:
If you choose to trade in financial instruments you should use a firm Licensed by the Financial Services Authority (“FSA”). If you use an unlicensed firm you will be more at risk of a scam and won’t have access to certain protections under the Financial Consumer Protection Act 2022, should things go wrong.
Be wary of adverts online and on social media promising high returns for trading in financial instruments. If you have already invested in a scam, fraudsters are likely to target you again or sell your details to other criminals. The follow-up scam may be completely separate or related to the previous fraud, such as an offer to get your money back or to buy back the investment after you pay a fee.
It can be challenging to tell whether you are dealing with a well-known, regulated and trusted financial company or not, because scammers will make sophisticated efforts to appear legitimate.
It’s extremely important that you remain vigilant to security threats when online, and report anything to us that you feel may be suspicious.
See our 7 tips to stay safe:
Good passwords
Using passwords sensibly helps keep you safe and protects your online activity.
How to keep your passwords safe
Choose a good password
Consider a passphrase: instead of creating a string of letters, numbers and symbols, use words that tell a story. It can be easier to remember, while also making it difficult to guess.
We endeavor to adopt the latest technology and practices to maintain the security of your data and your account. This includes the protection of your data and ensuring secure access to your accounts and the trading platform.
Security is built into our products and platform, and we subject them to regular penetration testing by independent security experts to ensure any new features or releases meet our high standards. Any identified security issues are reviewed and quickly resolved.
Protecting your data
We adopt industry and information security best practices to protect your personal information, ensuring that unauthorized persons do not access it. This includes encryption of data during transmission, strong authentication mechanisms, cyber security processes and secure access to machines and data. We also train our employees who handle personal information to respect the confidentiality of customer data and the privacy of individuals. In keeping with our commitment to being transparent about how we use your data and ensuring it’s safe, please view our privacy policy.
Security is a key priority for us – we have dedicated resources around the world to monitor for threats and respond to incidents.
Employee training and awareness
All our employees undertake rigorous trainings on an ongoing basis, including regular reviews of all our policy documents, with assessments to prove their understanding and awareness.
Third-party risk assessments
All our third-party providers are assessed before we engage with them, and any critical suppliers are reviewed on a regular basis to ensure they meet our standards and regulatory requirements.
zfxtrade.com
ztmfx.com
zmfxg.com
zfxtm.com
(These websites looks like ours but this is not Zenfinex) do not open the websites or share any information.
Zenfinex is the trading name of the Zenfinex related companies.
Zenfinex.com is owned and operated within the Zenfinex related companies. The Zenfinex related companies consists of:
Zenfinex Global Limited is a company registered in Seychelles with registration number: 8428731-1, and is regulated by the Financial Services Authority of Seychelles with License number: SD092. Its registered office is F20, 1st Floor, Eden Plaza, Eden Island, Seychelles.
Zenfinex Limited is a company registered in England and Wales under registered number: 11077380 authorised and regulated by the Financial Conduct Authority under firm reference number 816055. Its registered office is 4th Floor, 4 Eastcheap, EC3M-1AE, London, United Kingdom. The website dedicated to UK clients under FCA regulation is www.zenfinex.co.uk.
Zenfinex Financial Services (DIFC) Limited is registered in the Dubai International Financial Center (DIFC) (Registration number 4899) and is regulated by the Dubai Financial Services Authority (DFSA) (DFSA reference number F006508). It’s registered office address is Unit 1701A, Level 17, North Tower, Emirates Financial Towers, Dubai International Financial Center, Dubai, United Arab Emirates.
Stochastic Africa (SL) Limited, trading as Zenfinex Africa, is a company registered in Sierra Leone with Company Number: SL270319STOCH05271 and is licensed by the Bank of Sierra Leone under license number BSL/SAL/2023 and with the registered office at 148D Wilkinson Road, Freetown, Sierra Leone.
Zenfinex Global LLC is a company registered with the Financial Services Authority in Saint Vincent and the Grenadines under registered number 138 LLC 2019. Its registered office is Hinds Building, Kingstown, Saint Vincent and the Grenadines.
ZFN Europe Ltd is a company registered in Cyprus under registered number HE 411334. Its registered office is Naxou 1, First Floor, Flat/Office 103 Stovolos, 2043, Nicosia , Cyprus. It acts as a service provider to the group.
Clients must be at least 18 years old to use the services of Zenfinex.
Risk Warning: Trading in financial instruments carries a high level of risk and may not be suitable for all investors. The value of your investments may fluctuate and you may lose all of your invested capital. You should carefully consider your investment objectives, level of experience, and risk tolerance before deciding to trade in financial instruments. It is your responsibility to ensure that you fully understand the risks involved and seek independent advice if necessary. Past performance of financial instruments is not indicative of future results.
You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of Zenfinex or any of its affiliates, directors, officers or employees.
Residence: The information on this site is not directed at residents of the United States, Canada, North Korea, Iran, Belgium, Japan or any particular country and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Zenfinex Global Limited is a company registered in Seychelles with registration number: 8428731-1, and is regulated by the Financial Services Authority of Seychelles with License number: SD092. Its registered office is F20, 1st Floor, Eden Plaza, Eden Island, Seychelles.
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